Join Celonis and Concentrix + Webhelp in this webinar to find out how you can drive CX excellence through process mining. It will take place on February 21, 2024 from 1pm to 1:45pm both in EMEA CET and in the US EST. Please choose the time that suits you best!
Some say CX is everything, yet brands struggle to understand customer journeys & what drives meaningful value. Despite best efforts, front-office contact centers and back-office processes often are disconnected and go awry resulting in process inefficiencies, slower growth, increased costs & poor CX.